1. General Questions
1.1. What is Blogger.com?
The blogger platform lets you publish your content quickly and share it with your audience. This online CMS platform allows and provides various functionality and features. The blogger was discovered by Pyra Labs, but later, in 2003, it was owned by Google under a Private deal. The CEO of Blogger is Brett Wiltshire, along with the blogger team.
1.2. What is a Blogger Template?
It combines three languages, HTML, CSS, and JavaScript, and it is formatted with an XML framework. The Blogger theme allows you to create a professional-looking website.
1.3. Can I use Piki Themes in WordPress?
We are sorry, but our themes are only compatible with blogger.com. We do not work for other platforms, such as WordPress or Wix.
2. License Questions
2.1. What is a License Key?
This unique secure ID set checks your purchased premium products and provides technical support. The license key has no other use.
2.2. Where can I find my license key?
To obtain your license key, navigate to your Gumroad dashboard > Library > Products. You will receive an email containing the license key upon purchasing a product.
2.3. Can I remove the footer credits in the free version?
You're not allowed to edit or hide our website link from the free version of the template footer. If you make any changes to your website, you will face a DMCA copy at sanction through CC 3.0 attribution.
2.4. What is the difference between free and premium licenses?
The premium blogger themes include every feature we have designed, including featured sections, shortcuts, plug-ins, buttons, and postcards. They also include 12 months of technical support and free lifetime template updates. In contrast, the free version does not offer any features.
2.5. How do you activate the license key?
Activating your blogger theme is not necessary because the license key is only used to verify your premium products and technical support.
3. Commons Issues
3.1. Why can’t I install or upload the template?
Our templates undergo various checkups via team, which work perfectly. You can directly upload or install the template. If you face an installation problem, refer to the documentation page.
3.2. I have 10+ posts, but only five are on the homepage. Why?
If your blogger dashboard has 10+ posts, but your website only shows 2-3 posts, then this is a limitation of 1MB per post size by the blogger itself. Clear the junk data with “Text Formatting” or insert a jump break to resolve this issue. Junk data is created by copying and pasting articles into a blog or having too many HTML codes in the post.
Use Clear Text Format Method
1: Go to Blogger > Open Posts.
2: Then Select all the text.
3: Tap on Clear Formatting .
4: Done! Save the post.
Note: Your changes will be lost after applying “Clear Formatting” to your posts. To save your changes, use our Notepad Editor Tool. Read more about how this tool can help you.
Use Jump Page Break
1: Go to Blogger > Open Posts.
2: Then, put the cursor below the first paragraph.
3: Then, Tap on Insert Jump Break .
4: Done! Save the post.
3.3. Why is the free version template automatically redirected to another website?
When you remove our website link from the free template footer, your website is automatically redirected to our store. To stop this redirection, please reinsert our website link with ID (e.g., id=‘templateiki’) or reinstall a new template file.
4. Support Questions
4.1. How do I get the new update for my template?
Our team will email you to notify you to download the template file update rollout. You can also log into your Gumroad dashboard to get the file.
4.2. Why are my ads not showing on your template?
The templates are well-tested on different ads, and they work perfectly. There is no issue with our themes that your ads are not showing. Sometimes, when we change the design, Google will take time to show the ads again. Kindly allow some time and recheck the website using a different device.
4.3. Why are only 2 posts showing on the popular post gadget?
Blogger has a limitation: their default “Popular Post” widget will show only posts with enough views. With the help of documentation instructions, you can get some new views for your posts or remove the “Popular Post” widget and use other custom featured post widgets.
4.4. How do we show category-wise posts on the homepage?
The documentation explains every basic and advanced feature of the template very well. Visit the instruction page and check.
5. Payment Questions
5.1. Why is the template not received after payment?
After successful payment, the template will be immediately sent to your email, and you will also receive a download page. You can also log in to your dashboard to get the file.
5.2. Why were my debit cards rejected on your website?
The payment Gateway (Gumroad.com) we have used can handle multiple card payments from different countries. Unfortunately, your card is not working. You can ask your friends for help using their cards.
5.3. How do I pay using other sources? (e.g., Crypto, Bank Transfer, Paypal, etc.)
We are ready to serve different payment methods that are convenient for you. Kindly reach us.